Troubleshooting

  • Troubleshooting Your Connection

    Having a slow or unstable connection can cause your audio to cut out or your video to be glitchy. In order to troubleshoot your connection, please locate your operating software below and click on the link below. MacOS Windows
  • Why Is My Audio Glitchy?

    If you are experiencing audio cut offs or glitchy audio, please first make sure that your audio device or audio output is functioning properly. To do so, please find your operating system below and click on the link below. MacOS Windows 10 If your audio device(s) are functioning properly, pleas...
  • Why Is My Video Glitchy?

    If you are experiencing video cut offs or video glitches during the live stream, most of the time, refreshing the page will solve the issue. If the live stream is fuzzy or blurry for you, then the problem is most likely poor internet connection either on your end or the broadcaster’s end. Please...